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For coaches, a lost contact is a lost client and a dent in the trust you just built. I coached financial wellbeing at Operation HOPE and collected intake on paper pads: half were illegible, numbers didn't connect, emails bounced. The ones I did reach, I had to ask to repeat what they'd already told me, which undid the session. A digital business card fixes the capture itself. People enter their own details on their own phone, answer one question about what they want help with, and your follow-up picks up where the conversation ended instead of starting over.